Working with Pro Bono Economics: Paul NobletPaul Noblet headshot

Paul Noblet is the Head of Media & Public Affairs at Centrepoint, a charity whose mission is to provide homeless young people with accommodation, health support and life skills to get them back into education, training and employment. Our report found that every pound spent on Centrepoint services delivers an estimated net benefit of £2.40 to the public purse.​

How did you first hear about Pro Bono Economics?

We were hoping to find someone who would help us work out our impact, and we were particularly interested in a cost-benefit analysis. After looking at past Pro Bono Economics publications we thought that it could be an interesting fit.

Had you done any formal impact evaluation before?

As an organisation, impact evaluation wasn’t something we had done until we began this project. It was certainly something we knew would be really important when it came to understanding our impact and improving our services to young people.

What was the impact of the report’s findings on Centrepoint?

The research helped us identify where our work makes an impact on reducing costs to public services. It made us think about what we deliver, if we deliver it well, and whether it could be improved. Overall it helped us consider a more holistic approach to supporting young people.

Have the report’s findings been of use when engaging with donors?

The economic evaluation was something our donors were interested in, whether that’s someone who gives us £20 at Christmas to a more regular donor. We’ve definitely used it as a tool when fundraising – we can now tell donors and local authorities more precisely how their money makes a real difference to young people.

How would you sum up the project in one sentence?

It was straightforward and has proved very effective in helping generate additional income, improve our internal processes, and clarify the story we tell about Centrepoint.

To read our report with Centrepoint click here.